What is the Need for Gamification and Employee Engagement
Most of the people prefer gamification because of its objectivity. This is beneficial since it will involve transition to a more constant and automatic method of data collection. Some of the data that it will capture are; sales representative’s productivity rates, call center employees handling time, internal knowledge usage rates and many other things as well. With this in place you will realize that what you thought was happening is not actually how it was in the first place. Being that gamification is always accurate you will surely encounter a lot of surprises in the data that is collected. Therefore, it is advisable that you take this area seriously since it will determine the success of your business.
Most of the managers prefer gamification since it makes their work to be easier. Being that gamification brings objectivity it will allow the managers to see the productivity of their employees without looking at it in an unbiased manner. This will help them in eliminating assumptions and guesswork. You will surely be happy when you will be able to discover that much of the data in the performance reviews are not objective.
Most of the people prefer gamification since it allows the employees to get feedback. As a result, the employees will be in a position to receive constant, updated and automatic feedback. One of the benefits of this is that it allows the employees to see how they are performing compared to traditional methods which could not reflect that. You find that in the past they were using methods that could not show that the actual thing that is happening on the ground as this allows them to get constant, updated and automatic feedback. Thus why most of the managers love it since it allows them to see their actual performance and also to make some improvements in their productivity.
Also, it promotes recognition. One thing that you have to know is that the employees will lose their place of work to be recognized as much as they would want to be rewarded. With gamification, you will be in a position to identify the employee who is making progress, performing better and the one who is dragging you down. Besides, employers find it easy to use since it is automated.
Another benefit is mastery. You should know that gamification allows us to learn new things, and see how they are becoming easier and easier as the time goes. After some time you will realize that what you could not do easily is no longer challenging.
With this method everyone will be motivated. By generating the data automatically, they will be considering the needs of everybody in the organization. Everybody in the company has a right to view their feedback anytime and make improvements in their performance.